Shipping Policy
At D’Keera Jewels, we are committed to providing a seamless and secure shopping experience for our customers. Our shipping policy ensures that your exquisite real diamond jewelry is delivered safely and promptly. Please review the following information regarding our shipping procedures:
1. Shipping Destinations:
- We ship to addresses within [Country/Region] and select international locations. Please contact our customer service team for more information on international shipping availability and rates.
2. Processing Time:
- All orders are processed within 2-3 business days, subject to product availability and payment verification.
- Custom-made, engraved, or personalized items may require additional processing time. Our customer service team will provide an estimated delivery date for these items.
3. Shipping Methods and Delivery Times:
- We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery on the next business day.
- Please note that delivery times may vary based on your location and the chosen shipping method.
4. Shipping Costs:
- Shipping costs are calculated based on the shipping method, destination, and the total weight of your order. The shipping fee will be displayed at checkout before you complete your purchase.
- Free standard shipping is available for orders over [amount].
5. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
- You can also track your order status by logging into your D’Keera Jewels account on our website.
6. Insurance and Security:
- All shipments are fully insured for the purchase value while in transit. We take extra precautions to ensure the security and safe delivery of your jewelry.
- A signature is required upon delivery to confirm receipt of your order.
7. Address Accuracy:
- Please ensure that the shipping address provided is accurate and complete. D’Keera Jewels is not responsible for delays or lost shipments due to incorrect or incomplete address information.
8. International Shipping:
- For international orders, additional customs duties, taxes, and fees may apply based on the destination country’s regulations. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
- Delivery times for international shipments may vary due to customs processing and other factors beyond our control.
9. Shipping Restrictions:
- We do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical street address for delivery.
10. Contact Information:
- For any questions or concerns regarding our shipping policy, please contact our customer service team at info@dkeera.com or +91 90999 89596. We are here to assist you and ensure your shopping experience with D’Keera Jewels is exceptional.
Thank you for choosing D’Keera Jewels. We are dedicated to delivering your precious jewelry with the utmost care and efficiency.